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VISA Usage Overseas

Your CIRCLE VISA Debit and Credit Cards are accepted at over 200 countries and territories around the world.


Before you leave Australia to travel overseas we advise that you contact one of our staff to let us know what countries you will be visiting and how long you will be away. This will help us to better monitor your card for possible fraudulent activity.


Should you need to report a lost or stolen VISA card whilst overseas, VISA Global Customer Assistance is there to help.


VISA Global Customer Assistance Services


No matter where you are in the world, our multilingual service representatives are on hand to assist you 24 hours a day, 365 days a year.


If your VISA card has been lost or stolen, VISA Global Customer Assistance Services representatives can:


  • Block your account from fraudulent purchases within 30 minutes.
  • Arrange for a replacement card to be sent to you within 3 working days.
  • Provide for emergency cash to be collected from 270,000 locations worldwide.


In Australia, the toll free number for assistance is 1800 450 346.

Alternatively you may place a collect call from anywhere in the world to +1 303 967 1090.


Click here to find the contact of VISA Customer Assistance for any particular country.

  • Call Us:
  • Phone Banking 1300 553 571
  • Lost/stolen Cards 1800 648 027
  • Member Service 1300 553 582