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If your financial position has changed due to the coronavirus situation and you have concerns about loan repayments or other banking matters, please contact CIRCLE on 1300 553 582 or email info@circle.com.au

Get a call-back

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Home Buyers Blueprint

Enter your details to receive your copy of our Home Buyers Blueprint.

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Online Safety

Internet Banking Fraud

Internet banking fraud occurs when someone uses your details to access your account in Internet Banking, and illegally transfers funds to a different financial institution. Access to your logon details is usually made possible through techniques such as hoax emails or by accessing Internet Banking from a PC you can’t trust.

The following tips will help you protect against Internet Banking fraud:

  • Ensure you have up to date anti-virus and anti-spyware software installed on your computer.
  • Never divulge your password or access code to anyone.
  • If you have accidentally give out personal information, change your access code immediately and report the matter to us.
  • Always access Internet Banking by typing quaycu.com.au in your browser or save it to your favourites.
  • Always look for the SSL encrypted connection as indicated by the https:// and a padlock in the top address bar. You can also check that the website's digital certificate is issued by Verisign to is2.cuviewpoint.net
  • Always logout from your Internet Banking session and remember to close your browser.
  • Do not use computers at public places, such as internet cafes for Internet Banking.
  • Never reply to any emails asking for personal or account information.
  • Change your Internet Banking access code on a regular basis.
  • Regularly check your account balances and immediately report any discrepancies to us.