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Support

Verified By Visa Internet Security

Hassle-free protection from Verified by Visa

So you can feel safe when shopping online we are pleased to announce we have enhanced our security solution; Verified by Visa.

You're already protected All existing and new Visa cards are automatically registered, for this free service.

Verified by Visa is being offered by a growing number of online merchants throughout the world - currently more than 200,000 stores worldwide.

Look for the Verified by Visa symbol as a sign that these merchants value both your business and your privacy.

So what's new?

For your convenience and protection, the enhanced version of Verified by Visa works behind the scenes so in most instances you won't be interrupted on your way to the "checkout". This means you will no longer require your Member Registration Number (MRN) or Personal Assurance Message (PAM).

How does it work?

Each time you make an online purchase with a participating merchant, the Verified by Visa program assesses the risk level of the transaction. Certain activity may seem out of the ordinary - maybe because it's a high dollar value transaction, or a retailer you've never bought with before. In these instances you may be asked to confirm some simple personal details - like date of birth, mother's maiden name or address details - so we can be sure the card isn't used without your permission.

Your privacy is our priority - this information is used only to verify your identity. If you have any questions about Verified by Visa, please contact us on 1300 553 582.